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There exists some moments, actions or interactions between the customer and brands that could be confusing at the moment of the following KPIs; for example, you and your team create a new campaign inside your company, and one of the employees creates a review about the changes and how much like it. Is it correct, …
Salesforce is a cloud-based customer relationship management platform (CRM) that provides tools to all departments in your organization, including marketing, sales, customer service, and e-commerce, with a unified view of your customers on an integrated platform with multiple functions. Salesforce has various tools and platforms that span the different areas of the company, such as …
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