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Telecommunications
Many companies in recent years – especially SaaS companies – have realized that creating a great software product that can be purchased online and easily deployed from a technical perspective does not necessarily mean that customers will get optimized results when using that product. Moreover, today it’s not only easy to buy and test these...
Rotobec, a heavy equipment manufacturer, sees how integration with Salesforce Desk gives its services team the ability to boost its sales efforts in 35 countries. SQDM shares an article published by the TechTarget portal, demonstrating the benefits and gains obtained by integrating your customer service data with your sales information and strategy.
The main message of the CFO Summit held at MIT in November: Get out of your offices and embrace change.     SQDM shares an article published by the TechTarget portal, detailing the cultural change in a large global company.
SQDM shares Tom Nolle’s column on the changes that the telecom vertical is facing with respect to its OSS/BSS strategies. New trends in the telecommunications industry are driving changes in OSS/BSSS (Operations Support Systems / Business Support Systems) that generate a move towards automated systems and a management-as-a-service logic. Network operators confirm that the main...
Our attention turns to the offering that Microsoft is about to launch, combining cloud-based CRM and ERP systems.

Entradas recientes

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