Customer Relationship Management Solutions
Today, buyers or customers expect to have a “perfect” experience when interacting with a brand or any area of an organization. The use of CRM and the correct automation of data based actions (through a Customer Engagement strategy) can manage the interaction and actions from any channel where your lead is located, constantly improving their experience and creating value for your business.
Consolidate the information of your leads and clients in a centralized space (CRM). Keep available in real time and in any authorized device, the information of the contacts, prospects, leads, sales opportunities, accounts and others, for all the members of your organization.
Use the ability of a CRM to organise data and create sales funnels, so you can deliver the right message at the right time. Also, personalize that message and make your prospects ambassadors of your brand.
Collect information that adds value to your brand, bearing in mind that the most important thing in collecting personalised data on each client is to be able to analyse it in detail in order to make the right decisions.
Give your sales team real time information, so that with data based forecasts they can make the best decisions for the benefit of your company – this is the magic of a CRM!
Thanks to SQDM’s extensive experience and knowledge, we can guide your company to fully connect with your clients, in all commercial stages, using your current CRM – Customer Engagement platforms or implementing a new solution from scratch, tailor-made.
Business partners since 2014 in the ISV and Consulting category, we develop products in the clouds of Salesforce achieving applications for all industries.
As of 2020 SQDM decides to join as a business partner of Vlocity (a Salesforce company) seeking to optimize business results in the Insurance and Telecommunications industries.
We have a commercial alliance with Microsoft for 15 years. According to Gartner, Dynamics, together with Salesforce, are listed as the leaders in CRM technology.
Transform your customers’ negative experiences into loyalty experiences in the telecommunications sector.
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