The statistics published by the U.S. consulting firm Techwell (*Software Testing Profession 2015-2016), in its annual study about the evolution of the Software Testing profession, pose a promising scenario for all those interested in continuing their professional development in that area, with specific topics of specialization that are summarized in:
Apart from the optimistic outlook for professionals in this study, the results perceived by companies that invest in this type of services are frankly poor.
This leaves a very wide margin where no improvements have been perceived or where quality has even degraded. This situation, in a scenario in which the dependence on software and applications for sales, operation and customer service is increasingly deepening, makes software quality not an optional topic for organizations, but a matter of total relevance for business development.
Examples of the impact that software quality has on corporations and on customer service can be seen daily, one of them, which has recently been widely publicized in the media and social networks, was the failure of the virtual branch of one of the largest banks in Latin America. Situations like this reduce the credibility of customers in the entity, affect the image and positioning of the brand, generate additional costs to its customers, can cause the loss of customers due to the low quality of service and in some cases could even become a cause of financial panic.
Corporations interested in continuing to improve their management results should evolve their approach from control to software quality assurance, concentrating their efforts on the development process and adopting a systematic vision of quality that expands its coverage to areas previously not considered, but critical in the final results, such as:
- Management and administration of development environments
- Testing and production
- Baseline management especially in terms of version control of the solution that is taken to production.
Among the benefits of adopting quality practices in these areas are the following:
SQDM has extensive experience in the execution of Quality Assurance services, with a systemic approach, in diverse industries such as:
If your organization faces challenges in issues related to the quality of your information technology solutions, contact us!