Large companies and enterprises are looking for performance and process optimization, that is why they have found in technological tools the way to achieve business objectives and, thus, to reach their goals.
SQDM, as a company specialized in software manufacturing and help desk service provider for them, presents a successful accompaniment and support to get the right CRM or Customer Relationship Management tools that will respond in a personalized and timely manner.
Today we will answer why companies are choosing this type of tool and also those that focus on automation.
Clear studies and irrefutable figures, do you know why?
According to a study conducted by eMarketer, companies that require the use of technologies and platforms for the optimization of processes within the company, find valuable solutions in Customer Relationship Management tools – CRM and those that support automation; the reason? It is these tools that are directly linked to the objectives that drive goals and growth.
- 47% are betting on CRM or Customer Relationship Management platforms.
- 37% rely on automation platforms.
The knowledge of user needs and, with it, the separation of data and the signature of automation is helping companies and large companies with internal and external tasks such as the case of creating repeat buyers, onboarding new customers; also, a relevant point, the generation of new leads.
A leading company supports your software manufacturing initiatives.
The support that Customer Relationship Management platforms and tools provide in order to achieve business objectives, has taken enough strength for you to adopt alternatives that satisfactorily solve the different processes in your company. However, it is not only about providing timely experiences to your customers but also about having the backing and support that expert companies give you to obtain:
- The manufacturing that fits your business requirements.
- Software quality assurance that allows you to get applications into production before your competitors do.
- The proper operation and support allow you to increase productivity and operational continuity where you can properly leverage resources and infrastructure.
SQDM has more than 7 years providing software manufacturing solutions that fit the needs of your company and, with this, we provide subsequent services such as application monitoring and testing necessary for you to know how your business tool is working from the beginning. We are experts and therefore, we provide you with all the alternatives, aids, and quality assurance systems with a team of experts that support your company.
If you want to add to your suite of tools one that supports Customer Relationship Management and with this, achieve objectives focused on this area, do not hesitate to call us because we will help you.