Category

Telecommunications
Many companies in recent years – especially SaaS-type companies – realized that creating a great software product, which can be purchased online and easily implemented from a technical perspective, does not necessarily mean that customers get optimized results when using that product. In addition, today it is not only easy to buy and test these...
Heavy equipment manufacturer Rotobec sees how integration with Salesforce Desk gives its service team the ability to boost its sales efforts in 35 countries. SQDM shares an article published by the TechTarget portal, demonstrating the benefits and profits obtained by integrating their customer service data with their information and sales strategy.
The main message of the CFO Summit held at MIT in November: Get out of your offices and embrace change.   SQDM shares an article published by the TechTarget portal, detailing the cultural change in a large global company.
SQDM shares Tom Nolle’s column about the changes that the telecommunications vertical faces regarding its OSS/BSS strategies. New trends in the telecommunications industry are driving changes in OSS/BSSS (Operations Support Systems / Business Support Systems) that generate a move towards automated systems and a management-as-a-service logic. Network operators confirm that the main trends in OSS/BSS...
The change management implemented by SQDM is part of a service transition process that makes up the general model of IT Service Management. The main objective is to minimize risks in the operation, guaranteeing the continuity and availability of IT services when implementing any type of change in the applications and/or infrastructure of an organization.
Our focus is on the offering that Microsoft is about to launch, combining CRM and cloud-based ERP systems.
We share the State of Professional Software Testing 2015-2016 – an analysis of survey results collected by the firm Techwell among 529 software professionals, including testers, managers, developers, analysts and consultants and which suggests that the testing profession is not going to disappear; it’s just going to be different.
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