Telecommunications Services

Manage the products, customers and incomes, run business operations effectively and successfully. Since 2009 SQDM has provided companies from the Telecommunications industry with BSS and OSS solutions built on top-notch platforms such as Salesforce.

We help your company to
improve this process

Sales

Sales

After Sales

After Sales

Customer
Service Requests

Customer
Service Requests

Sales

  • Commercial offer
  • Catalog of products
  • Equipment
  • Plans management
  • Schedule
  • Billing
  • Wallet, suspension
  • Wallet, retirement
  • Wallet, reconnection

After Sales

  • Change of service
  • Bundle
  • Translate
  • Cancellation
  • Voluntary suspension

Customer Service Requests

  • Questions
  • Complaints
  • Claims
  • Congrats
  • Suggestions

The Telecommunications industry faces new generations that prefer complete digital experiences and disruptive business models that the technological advance has brought and develop new needs, services and ways to understand the environment. SQDM provides technological solutions that respond to these new demands by focusing on innovation in the operating model, increasing efficiency and improving risk management, prioritizing offering a complete digital experience to both the business and the customer.

We have worked with this companies

Our customer’s opinions

Our experience in this
industry assures you a
quality experience

The implementation of artificial intelligence in the financial industry offers a lot of benefits, for both the business and the customers.
The market is always changing, that is why the technological services that SQDM has to you are important, keep your business connected and updated, and attract new more loyal customers.