
Telecommunications Services
Manage products, customers and revenue, run business operations effectively and successfully. Since 2009, SQDM has provided companies in the telecom industry with BSS and OSS solutions built on top-tier platforms.

Sales
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Commercial offer
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Catalog of products
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Equipment
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Plans management
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Schedule
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Billing
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Wallet, suspension
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Wallet, retirement
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Wallet, reconnection
After Sales
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Change of service
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Bundle
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Translate
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Cancellation
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Voluntary suspension


Customer Service Requests
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Questions
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Complaints
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Request
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Congrats
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Suggestions
Innovation on the industry
The Telecommunications industry faces new generations that prefer complete digital experiences and disruptive business models that the technological advance has brought and develop new needs, services and ways to understand the environment. SQDM provides technological solutions that respond to these new demands by focusing on innovation in the operating model, increasing efficiency and improving risk management, prioritizing offering a complete digital experience to both the business and the customer.

We have worked with this companies









Our customer’s opinions
The SQDM team have been incredible partners to our business. They have customized Salesforce to our exact specifications. This has directly allowed us to drive sales, improve customer retention and be more accurate with commissions paid to our sales staff and external sales agents. AllConnex would highly recommend SQDM to any business on any customized Salesforce project.

Excellent project management, timely communication of adjustments to the original plan, worked with our budget, very responsive. Overall, wonderful experience and would recommend to other companies.

SQDM and its members learned very quickly about how Skyworks uses Salesforce, which is vastly different from other clients.
SQDM / Eric Borthwick is one of the few consultants where my management actually trust and respect. This is saying a lot based on previous experience with other companies.
SQDM are going to move us forward where our executive sponsorship stopped. I am excited to still work with this team.
SQDM / Eric Borthwick is one of the few consultants where my management actually trust and respect. This is saying a lot based on previous experience with other companies.
SQDM are going to move us forward where our executive sponsorship stopped. I am excited to still work with this team.
