Digital platforms have brought endless opportunities to companies to expand their commercial activity to the virtual field. It has even promoted the creation of other companies focused solely on e-commerce. Whatever the case, every digital venture that involves a sales cycle needs the help of a CRM (Customer Relationship Management), which is an assistant that...
The relationship between customers and companies has changed over the years and the arrival of digital communication further accentuated this trend in which people not only seek to buy a product or a service, but They are also worried about the experience companies provide them in doing so. Companies prefer to find solutions that help...
Rotobec, a heavy equipment manufacturer, sees how integration with Salesforce Desk gives its services team the ability to boost its sales efforts in 35 countries. SQDM shares an article published by the TechTarget portal, demonstrating the benefits and gains obtained by integrating your customer service data with your sales information and strategy.
SQDM shares an article published by TheStreet portal, sharing strategic developments on CRM and artificial intelligence systems. During the week of March 6, Salesforce held a small meeting with less than 60 people at their headquarters in San Francisco.  They announced that Einstein AI (Artificial Intelligence) is now available to all of their customers in...
After buying 10 companies in 2016, analysts are keeping an eye on Salesforce’s next move – whether it’s more acquisitions or more integrations.  SQDM shares an article published by the Techtarget portal, which reviews possible avenues for Salesforce and the technologies it has been acquiring.
Salesforce CPQ (Configure-Price-Quote) allows companies to automate and refine their pricing strategies.  Why this can be of benefit to your organization is explained below, as well as a couple of challenges to keep in mind.  Written by Eric Borthwick.
SQDM shares an article published by TechTarget portal where Denis Pombriant, founder of Beagle Research Group, discusses how Salesforce is inventing the future, while Siebel CRM tries to be part of it.  It also discusses how Oracle Siebel is a more versatile and better established product.
Salesforce plans to integrate HeyWire’s technology into its Services cloud, opening up a new way for companies to communicate with their customers. SQDM shares an article published on the TechTarget portal, which details how Salesforce expands the reach of its communications to any instance or channel the customer wants to use.
Salesforce CPQ in the Services Cloud expands data integration strategy SQDM shares an article by Eric Borthwick reporting the new customer data integration capabilities available through Salesforce CPQ in the Service Cloud.

Entradas recientes

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