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Large companies and enterprises are looking for performance and process optimization, that is why they have found in technological tools the way to achieve business objectives and, thus, to reach their goals. SQDM, as a company specialized in software manufacturing and help desk service provider for them, presents a successful accompaniment and support to get...
Today, it is possible to improve customer relations thanks to strategies that are oriented to customer satisfaction and customer loyalty; it is also possible to carry out the implementation of BPM that allows the objectives and goals of the organization are aligned with all areas of the company, thus, you can adapt the operation with...
Rotobec, a heavy equipment manufacturer, sees how integration with Salesforce Desk gives its services team the ability to boost its sales efforts in 35 countries. SQDM shares an article published by the TechTarget portal, demonstrating the benefits and gains obtained by integrating your customer service data with your sales information and strategy.
SQDM shares an article from Techtarget where the integration of artificial intelligence to CRM systems and the possible understanding and use that dark data can have at the enterprise level is projected.
The problems inherent in software development are addressed by the architecture of a software factory, using design models, templates and domain-specific languages.
SQDM shares Tom Nolle’s column on the changes that the telecom vertical is facing with respect to its OSS/BSS strategies. New trends in the telecommunications industry are driving changes in OSS/BSSS (Operations Support Systems / Business Support Systems) that generate a move towards automated systems and a management-as-a-service logic. Network operators confirm that the main...
Our attention turns to the offering that Microsoft is about to launch, combining cloud-based CRM and ERP systems.

Entradas recientes

Guide for use a CRM, how to avoid mistakes?
17 August, 2021
Five ways Salesforce CRM can change the way you engage with your customers
27 July, 2021
Connect an entire company in the cloud with Dell Boomi
8 July, 2021

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